Lethbridge Construction FAQ


Q1 - How close do you stay to time lines and budgets?

The budget and a reasonable time frame are stated in the contract, which is signed by all parties with copies provided before we start any project. We assure you that we will stay on budget and on time.

Q2 - How are payments made, and when are they made?

Again, these terms are broken down in the contract based on progress with a completion date included. Typically we take a deposit of 30% for materials, and the rest of the payments are determined beforehand. Once the work is completed to your satisfaction, final payment will be due.

Q3 - How many of your customers come from repeat business, or from referrals from existing or previous customers?

We are very pleased to say that over 50% of our customers come to us wanting repeat business or are referred to us from customers we've performed for in the past. As you will see when you check our references, there is a reason for such a loyal client base.

Q4 - What about permits?

Depending on your location and what is being done, a permit might be required or it may not. If a permit is required for your project, we will obtain the permit, handle all inspections, make sure everything is built to code, and that the project and process satisfies all requirements to the letter of the law.

Q5 - What should I be asking my contractor?

A few key questions to ask could be: "How long have you been in business?", "Have you ever done a project like this one, if so tell me about it?", "Do you have insurance?", "Who does the work; you, your employees, or is the project completely done by sub-contractors?" With years of experience under our belts, Builder's Channel is happy to provide all of these answers, and provide references if need be.

Q6 - What about materials?

Important materials are specified in the contract. All materials are covered and supplied, however, if substitutions or changes are requested by the customer, be aware that sometimes such changes will incur extra costs to the customer depending on what phase of construction the project is at.